Privacy Policy

Introduction

This Privacy Policy describes how Zenon Exports (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you visit our website or engage with our services.

We are committed to safeguarding your personal and business information and ensuring transparency in how your data is handled.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title

 

Business & Transaction Information

  • Billing and shipping details
  • Import-export requirements
  • Order details and transaction records
  • Communication history

 

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Website

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our import-export and logistics services
  • To respond to inquiries, quotations, and business requests
  • To process transactions and maintain records
  • To improve our Website, services, and user experience
  • To comply with legal and regulatory requirements
  • To communicate updates, offers, or important notices

Legal Basis for Processing

Where applicable, we process your data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

Sharing and Disclosure of Information

We may share your information with:

Service Providers

  • Freight forwarders
  • Shipping companies
  • Customs brokers
  • Logistics partners
  • IT and hosting providers

 

Legal Authorities

When required by law, regulation, or legal process.

 

Business Transfers

In case of merger, acquisition, or restructuring of the Company.

We do not sell or rent your personal data to third parties.

International Data Transfers

As an import-export business, your information may be transferred to and processed in countries outside your jurisdiction.

We ensure that such transfers are conducted with appropriate safeguards and in compliance with applicable data protection laws.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill business and contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve functionality

You may choose to disable cookies through your browser settings, though this may affect certain features of the Website.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

Users are advised to review the privacy policies of those websites separately.

Children’s Privacy

Our services are intended for business use and are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children.

Compliance with Indian Laws

We comply with applicable data protection laws in India, including provisions under the Information Technology Act, 2000 and relevant rules.

Where applicable, we also consider international data protection standards for global clients.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.

Your continued use of the Website after any updates constitutes acceptance of the revised Policy.

Contact Us

If you have any questions, require further information, or need access to specific product documentation (such as an MSDS), please contact us at:

  • Email: contact@zenonexports.com, admin@zenonexports.com

  • Phone: +91-9389520254, +91-1217961672

  • Address: 30A, Nandan Nagar, Transport Nagar, Meerut, Uttar Pradesh – 250002.